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Whether you have a question, an idea, a partnership, or just want to share a great recommendation, we'd love to hear from you.

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Tell us what's up.

We usually reply within 1–2 business days. If your message is about a recent guide purchase, include your order email so we can help faster.
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Real people read every message.

The Five On It started because friends kept asking us for recommendations. We still answer every email ourselves, and we genuinely love hearing from travelers.

Feedback, a hidden gem we should know about, or a question about your next trip, we're listening.

Good to know

Answers to the quick ones.

How do I access a purchased guide?
Right after checkout you'll get an instant download link on-screen and by email. It's a PDF you can open on any device, no app or login needed. Can't find it? Message us with your order email and we'll resend it.
Can I print my guide?
Absolutely. Every guide is a clean PDF, so you can print it, save it to your phone, or open the interactive map on the go.
How often are guides updated?
We refresh guides regularly as places change, and when you buy, you get the current version. Spot something that's moved or closed? Tell us, it helps everyone.
Can I request a city?
Yes, please. We add new cities all the time and your requests shape what's next. Send it through the form below, or join the newsletter to hear about new destinations first.
Can I suggest a restaurant or spot?
That's one of our favorite kinds of email. Pick "Recommendation" in the form above and tell us what we're missing. We can't promise it'll make the list, but we'll absolutely go check it out.
Do you accept partnerships?
We're open to the right ones, collaborations, press, and affiliate opportunities. Choose "Partnership" or "Media" in the form and tell us what you have in mind.
Can I buy guides as gifts?
Yes. Guides are digital, so they make an easy last-minute gift, just forward the download to the lucky traveler. Message us if you'd like a hand.
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